State of Illinois
Department of Innovation and Technology
Sheltered Market (SM) – Multiple Award (MA)
Joint Purchase Master Contract (JPMC) for Technology Operations Professional Services (TOPS)
Primary Awardee: TOPS Category Two: Applications – Krasan Consulting Services
BidBuy #: P-59947 / Contract #: CMT4599470
Krasan Consulting
What is TOPs?
Technology Operations Professional Services (TOPS) is a 10-year Sheltered Market (SM) – Multiple Award (MA) Joint Purchase Master Contract (JPMC) which was developed by the Illinois Department of Innovation and Technology (DoIT) in partnership with the State Business Enterprise Program (BEP). Now all state agencies, boards and commissions, governmental units, and qualified not-for-profit agencies can secure services at negotiated rates.
The contract is through the Illinois Department of Innovation and Technology (DoIT). This indefinite quantity JPMC is available to all state agencies, boards and commissions, governmental units, and qualified not-for-profile agencies through February 2034.
The TOPS contract organizes the State of Illinois’s information technology services and resources into four service categories:
- Infrastructure & Operations
- Applications
- Cybersecurity, Data, Service Management
- Architecture & Platforms
Krasan Consulting is the Primary Awardee and Prime Contractor leading a consortium of service provider for TOPs Category 2 (Applications). Additionally, Krasan is a sub-contractor and partner for TOPs Category 1 and TOPs Category 3. As a key service provider on the TOPs contract, Krasan will be a key partner with DoIT and various agencies across the state to integrate digital technology, improve security and data protection, eliminate redundant systems, reduce technology spending and improve interagency collaboration.
Interested In TOPS Category 2 Services?
Contact our delivery team for more details on the procurement process.
Kransan TOPs Category 2 Services:
Kransan Tops Category 2 Defined Roles:
The TOPS contract is available to qualifying agencies, all state agencies, boards and commissions, governmental units, and qualified not-for-profit agencies, to secure services with Krasan Consulting Services.
Our Customer Service Commitment:
The Krasan Consulting TOPs Consortium is dedicated to providing you with an effortless and seamless service experience, every time. We understand that your time is valuable, and our pledge is to ensure that every interaction with us is clear, straightforward, and free from unnecessary hurdles. We’re committed to frictionless customer service, making every step of your journey with us as smooth and easy as possible.
We promise responsive and clear communication, so you’re never left in the dark. Our team is here to provide timely, transparent, and understandable answers to your questions and solutions to your challenges. We believe in keeping you informed and empowered, ensuring that you always have the information you need when you need it.
To truly understand and meet your needs, we offer dedicated, two-in-a-box customer account management teams. This means you’ll have a duo of experts who not only know your business inside and out but are also deeply committed to your success. They’ll work closely with you, anticipating your needs and proactively offering solutions that drive your business forward..
We’re here to support you, to listen, and to adapt, ensuring that our service not only meets but exceeds your expectations. This is our pledge to you — exceptional service built on understanding, responsiveness, and a deep commitment to your success.
Krasan Consulting – TOPs Service Delivery Team
Primary Contract Holder
Service Delivery Partners
Forms for TOPS
Frequently Asked Questions
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