Challenge
Empowering Cook County’s Vision with Migration of Legacy systems: Cook County is the second-largest county in the US, with over 5 million residents. Chicago, its county seat, is the third-most populous city in the nation. Cook County encompasses 128 municipalities, 30 townships, 236 special districts, and 152 school districts. It has over 24,000 employees and is governed by the Cook County Board of Commissioners.
In a bold move towards modernization, Cook County decided to revolutionize its operational landscape through the implementation of Oracle E-Business Suite (EBS).
This comprehensive Enterprise Resource Planning (ERP) solution, encompassing Financials and Human Resources functionalities, promised to improve efficiency and effectiveness for one of the nation’s largest counties. However, they ran into a critical hurdle – lack of internal expertise to navigate the complexities of the implementation process and oversee the vendor. Recognizing the importance of knowledgeable guidance, Cook County sought out trusted partners who could provide invaluable insights and support throughout the journey.
Krasan stepped in to help Cook County with their new system. Drawing upon our deep understanding and proficiency in Oracle products, we assumed the role of trusted advisors, guiding Cook County’s Subject Matter Experts (SMEs) through the intricate nuances of Oracle EBS. Our team showed them the best ways to use the system and what to expect from the software. By sharing our knowledge, we made sure Cook County had all the information they needed to make good decisions. This helped them through this transition phase as they set up their new system.
Solution
Strategic Consulting Partner for Migration of Legacy Systems:
- Provided expert guidance and support throughout the Oracle EBS implementation journey.
- Leveraged deep knowledge and proficiency in Oracle products to empower Cook County SMEs.
Facilitating Informed Decision-Making:
- Guided Cook County in understanding the capabilities and best practices of Oracle EBS.
- Assisted in articulating requirements and expectations to the vendor, ensuring alignment with County objectives.
Continued Support and Optimization:
- Offered ongoing techno-functional support post-implementation.
- Fine-tuned configurations and customizations to meet evolving County needs and enhance system performance.
Outcome
Cost Savings and Efficiency Gains:
- Empowered Cook County to avoid significant customization, resulting in cost savings exceeding 10% of the original contract price.
- Streamlined processes and optimized workflows contributed to enhanced operational efficiency and resource utilization.
Unified Platform Adoption:
- Successfully transitioned Cook County from disparate mainframe systems to a common Oracle platform across key departments.
- Promoted cohesion and integration, laying the groundwork for a more unified and responsive administrative framework.
